Privacy Policy – Bobby & Brink

Last updated: 10/2025

Bobby & Brink (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

This Privacy Policy explains how we collect, use, store and protect your personal information when you use our website www.bobbyandbrink.com, contact us or engage our services.

1. Information We Collect

We may collect the following types of personal information:

  • Identity & Contact Information: name, surname, email address, phone number, company and role.

  • Business Information: project details, requirements, budgets and correspondence.

  • Website Usage Data: IP address, browser type, operating system, referring URLs and browsing activity (via cookies and analytics tools).

  • Marketing Data: preferences, interactions with our campaigns and responses to communications.

2. How We Collect Information

  • Directly from you when you complete our contact form, email us or speak with our team.

  • Automatically through cookies and analytics when you use our website (see our Cookie Policy).

  • From third parties such as industry partners, platforms (Google, LinkedIn), or public directories where you have made your business details available.

3. Why We Process Your Personal Information

We use your personal information to:

  • Respond to inquiries and provide our services.

  • Communicate project details, proposals and agreements.

  • Improve our website and marketing campaigns.

  • Comply with legal obligations.

  • Send relevant marketing communications (only where lawful).

4. Lawful Basis for Processing

We only process your information if one of the following applies:

  • You have given consent.

  • It is necessary to perform a contract with you.

  • It is required by law.

  • It is in our legitimate interest (such as marketing to existing business contacts), balanced against your rights.

5. Sharing of Personal Information

We do not sell your personal data. We may share information with:

  • Service Providers: such as IT support, analytics providers (Google Analytics) and email platforms.

  • Business Partners: for project delivery, where necessary.

  • Legal Authorities: if required by law.

6. Cross-Border Transfers

As we work with international clients, your information may be transferred outside South Africa. Where this occurs, we ensure appropriate safeguards are in place in compliance with POPIA.

7. Data Retention

We retain personal information only as long as necessary for the purposes stated above, or as required by law.

8. Your Rights Under POPIA

You have the right to:

  • Access your personal information.

  • Request correction or deletion of your personal information.

  • Object to processing or withdraw consent.

  • Lodge a complaint with the Information Regulator (South Africa).

To exercise your rights, contact us at:
office@bobbyandbrink.com

9. Security

We implement appropriate technical and organisational measures to protect personal information from loss, misuse, or unauthorised access.

10. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the updated date.